FAQ
Its Easy! Reach out to us directly or swing by our place – we’re here to guide you through every step. Our aim is to craft the ideal build for you, digging into our range of options to not just meet, but exceed your expectations. Plus, with our straightforward online tool, you can get a first glance at your project early on. We’re dedicated to making this experience as personal and inclusive as possible, ensuring it aligns perfectly with your vision and needs.
After you pick your design and we agree on the price, we’ll write up a simple contract. This outlines everything important, like what you need to do to get ready, payment details, and how we handle delivery and your build’s guarantee.
Once you sign, we’re all set to start. A project manager will check in to make sure everything’s correct before we begin making your building.
If your build includes anything out of the ordinary, we’ll need to sort out payment for those parts first. Our team will also help you prepare your site and ask for photos to ensure everything is ready for installation.
If you need a permit, we’ll need a copy for installation day.
When it’s time to install, we’ll aim to stick to the schedule. If anything needs to change, we’ll let you know right away to rearrange as needed. Our goal is to make everything from start to finish clear and hassle-free.
We’re happy to let you know that for most of the year, our standard buildings are ready to go in about 4-6 weeks. Of course, how busy we are can change that a bit, with certain times of the year being busier than others. To get the latest on how long it’ll take, have a quick chat with us. Remember, these times are just our best guess and things like bad weather can cause delays.
If your build needs special parts or it’s a bigger commercial project, it might take a bit longer. We start counting down to your building’s arrival from the last time you approve something with us or let us know your site’s all set for installation.
It’s up to you to check with your city, county, or homeowner’s association to see if you need any permissions for your new building.
We can help by giving city officials basic information about us as contractors and the general engineering plans for your structure. But remember, engineering plans tailored to your specific site aren’t included unless we specifically mention it.
If you do need detailed plans for your location, we’ll get you a quote from an engineer. This process can take around four weeks. Any plans that are made just for your address need to be paid for upfront, and this cost isn’t refundable.
Our system helps prevent any mix-ups with scheduling your building’s delivery before your site is ready. We want to avoid rescheduling and restocking fees as much as you do—they’re just a headache for everyone. That’s why we ask for photos of your site first, to spot any potential problems. However, photos won’t tell us if your site is level.
Here’s a checklist to ensure you’re all set for when your building arrives:
Check for Permits: Make sure you don’t need a permit for your structure by talking to your local city or county officials.
Level Site: Your site should be level, or within 3 inches of being level, especially if we’re installing directly on the ground. Ask your project manager for a leveling guide if you need one.
Mark Utilities: Identify any underground utilities where we’ll be working and let your project manager know, so we can note it on your work order. We can’t be responsible for damage to unmarked lines.
Clear the Area: Remove any obstacles from your site. We need at least 3 feet of clear space all around, or 13 feet if we’re using a lift during installation.
Payment and Presence: Have your payment ready for when the installation team arrives. Also, make sure someone 18 or older is there to check over and sign for the building once it’s up.
Following these steps will help make the installation of your new building smooth and trouble-free.
Choosing to install your building on concrete, whether due to personal preference or to meet structural requirements, involves a few key considerations:
Sheeting Ledge: We suggest adding a sheeting ledge (1 ½” x 1 ½”) for any enclosed buildings. This acts as a rat guard to prevent small animals from getting into your building through the metal’s ridges. It also helps avoid cracking in the concrete when we install the concrete bolts to attach the base rail to the slab.
Slab Size: The main part of your concrete slab, excluding the ledge, should match the size of your building’s frame exactly.
Overhead Doors Recess: If your building has overhead doors, we recommend a concrete recess. This recess should be 6” wider than the door and 3” deeper than your building’s wall width for proper door installation.
Slab Specifications: A typical slab is poured 4” thick with 12” footings.
Photos and Dimensions: We’ll need photos and the dimensions of your concrete slab to schedule your installation.
Avoid Excess Slab: Concrete poured beyond the dimensions of your building can lead to leaks under the base rail. Such leaks are not covered by your leak warranty.
By keeping these points in mind, you’ll help ensure a successful installation on your concrete foundation.
If you’re planning to have your building installed on a surface other than concrete or dirt/gravel, like a deck, landscape timbers, or railroad ties, it’s important to let your project manager know your plans in detail. This ensures our crew comes prepared with the right tools and anchoring methods tailored to the specific surface you’ve chosen for your building’s foundation.
If our crew can’t install your building because the site isn’t properly prepared or there are leveling problems, your project manager will help you arrange a new date for installation. Please be aware, if the site isn’t ready for the scheduled installation, you might incur a redelivery charge.